When you plug in your dead battery, both your battery and charger lights should illuminate. The charger light will be red the entire time the battery is charging. Once the battery reaches full charge, the battery light will turn off and the charger light will turn green. This is why it is so important for you to only charge your Ooze battery with an Ooze charger. If you use something else, you risk damaging your battery and shortening its overall lifespan. Plus, you'll void your warranty, and nobody wants that. When installing a cartridge onto your battery, ensure you don’t over-tighten. A cartridge too tightly screwed in could cause connectivity issues. The metal rings needed to conduct electricity could be pressed too deep, making them unable to be in contact with each other. If this does happen, you should be able to gently pry the metal ring up with a paper clip – just be careful not to break that ring off, as it’s connected with only a thin wire.īatteries should always be stored at room temperature. Temps that are both too high or too low can drastically reduce battery longevity. Most battery brands offer a warranty, and as long as you follow basic guidelines, the manufacturer should be able to replace your device if need be. Taking care of your battery will ensure that the malfunction you’re experiencing will be covered by the warranty’s terms and conditions. Ooze covers every single battery device we make with a warranty! Before your first use (or right now if you haven't yet!) find the authentication code on the device and fill out our Registration Form to activate your warranty. We hope these tips help get your trusty vape pen back in working order! You can always reach out to our support team for any questions or issues with your Ooze device, or you can grab a brand new one for a fresh start.Quick Guide: How to Cancel Mweb and Get a Full Refund My Experience: Here’s How I Canceled My Mweb Account 4 Best Mweb Alternatives for Shared Hosting Mweb’s Cancellation Process Is Frustrating FAQ Make sure to use your Ooze charger with your Ooze device, or else the warranty will be voided. Mweb offers some quality features – such as its unlimited resources and 24/7 technical support – but it does have its fair share of problems. Some customers have reported that customer service isn’t very helpful or responsive, and that their site visitors have been experiencing slow loading speeds.
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